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Question:

Which of the following should be reviewed by the organization to identify requirements for operations that realize products or deliver services in order to ensure compliance with specifications?
  1. Inability to comply with contractual requirements
  2. Training and competence of people
  3. Problem conception
  4. Irrelevant statutory and regulatory requirements






Q2. In ______________ step of Quality Function Deployment, product or service requirements are collected and analysed through techniques like market research.

  1. Identify Customer Attributes
  2. Identify Design Attributes / Requirements
  3. Conduct an Evaluation of Competing Products.
  4. Evaluate Design Attributes and Develop Targets
Correct Answer

Q3. They set very clear scope for all Six Sigma projects. They are responsible for approving any changes to the scope of the project

  1. Six Sigma Deployment Leader
  2. Champion (Sponsor)
  3. Master Black Belt
  4. Black Belt
Correct Answer

Q4. Which of the following is not one of the seven Quality Management Principles?

  1. System Approach to Management
  2. Engagement of people
  3. Leadership
  4. Customer focus
  5. None of the above
Correct Answer

Q5. The practice of ceasing mass inspections and ending awards based on price is credited to:

  1. Edward Deming
  2. Philip Crosby
  3. Juran
  4. Pareto
Correct Answer

Q6. Kaizen is a ______________ process, the purpose of which goes beyond simple productivity improvement.

  1. weekly
  2. daily
  3. monthly
  4. annual
Correct Answer

Q7. The concept of rational sub group means that subgroups or samples be selected such that if assignable causes are present the chances for differences between subgroups will be ______________.

  1. minimized
  2. maximized
  3. neutralized
  4. optimized
Correct Answer

Q8. Consider that for a particular process, the p has shifted to .4 and the process has gone out of control. The corresponding value of beta is found to be .3356. The value of Average Run Length is:

  1. 2.5
  2. 1.5 ((1/1-beta) provides us with average run length)
  3. 1.0
  4. 2.7
Correct Answer

Q9. The OC curve provides a measure of the ______________ of the control chart.

  1. Sensitivity
  2. Duality
Correct Answer

Q10. Which of the following best characterizes the results of an increase in quality?

  1. increased productivity, decreased cost effectiveness and increased cost risk
  2. increased productivity, increased cost effectiveness, and decreased cost risk
  3. reduced productivity and no change to cost effectiveness or cost risk
  4. reduced productivity and an increase in overall product or service cost
  5. increased productivity and cost-effectiveness
Correct Answer








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